Shopping and selling on Vinted can be exciting, but you’ll need to understand the platform’s rules first.
Vinted’s updated terms and conditions came into effect on September 2025, and you must accept them to continue using the platform.
The terms might seem boring (they are) but we’ll help you simplify it as a Vinted buyer or seller
Let’s break down everything you need to know about navigating Vinted’s terms successfully.
Quick Summary
There are new terms on vinted this year bringing up lots of questions. Many sellers are concerned about using bots + crosslisting apps, but these terms do not affect their usage, many sellers are using bots to grow their sales on vinted and crosslisting apps to sell on multiple platforms. Vinted’s latest terms cover new info about the responsibilities of sellers and buyers. You need to accept the latest terms to continue using the platform.
What we’ll Cover
Vinted Terms and Conditions (Latest Update)
Using Bots and Automated Software
Many people are confused about whether they’ll be banned for using automation tools on Vinted.
The answer is no! unless you are scraping large amounts of data (auto buying bots) simple automation tools to help you relist or crosslist are still usable.
An example is the grow bot by selleraider with 10k+ users.
How bots can help you on Vinted:
- Automatic relisting of items
- Bulk following and unfollowing
- Automated offer sending to buyers
Many resellers still use Vinted automation tools to save time. These bots can handle repetitive tasks while you focus on sourcing inventory.
How to use bots safely
The key to safe and respectful automation is to make sure you aren’t
- spamming users on the platform
- automating a lot at once with out breaks.
Start slow and make more sales!
Can I use crosslisting apps on Vinted ?
In short, yes. There are no issues with crosslisting apps on Vinted.
SellerAider’s crosslisting app helps you manage multiple marketplaces without breaking platform rules. You can list on Depop, Poshmark, eBay, Vestiaire and other sites simultaneously.
Schedule specific times for relisting, following users, and sending offers. This approach mimics natural behavior better than automated scripts.
Remember that Vinted updates their terms and it’s crucial to remain knowledgeable.
Account Registration
Getting started on Vinted is pretty straightforward, but there are a few key things you need to know before diving in. You’ll need to be at least 18 years old to create your own account.
If you’re under 18, don’t worry – a parent or guardian can set up and oversee your account. They’ll take full responsibility for all account activity and make sure everything meets legal requirements.
Here’s what you’ll need:
- Valid email address
- Phone number for verification
- Basic personal information
The signup process is quick and free. You’ll need to agree to Vinted’s terms and conditions during registration. These terms create a legal agreement between you and Vinted that governs how you use the platform.
Important verification steps:
- Email confirmation
- Phone number verification
- Identity verification may be required
Vinted takes safety seriously, so they might ask for additional verification depending on your selling activity. This helps keep the platform secure for everyone.
Once you’ve completed registration, you can start listing items right away. The platform has specific catalog rules about what you can sell, so make sure you’re familiar with these before posting your first item.
Your account gives you access to Vinted’s buyer protection and seller tools. If you’re planning to sell across multiple platforms, consider using crosslisting tools to manage your inventory more efficiently.
Vinted Seller Responsibilities
When you’re selling on Vinted, you’ve got some key responsibilities to follow. The terms and conditions require you to comply with their rules from the moment you create your account.
Item Listings and Authenticity
You need to be honest about what you’re selling. Every item must match your description and photos exactly. Don’t try to pass off fake designer items as authentic – this violates intellectual property rights and can get your account banned.
Follow Listing Requirements
When you’re listing items on Vinted, you need to make sure they fit into the platform’s catalog categories. Your items must be second-hand or pre-owned clothing, accessories, and home goods that meet their quality standards.
Each listing needs clear photos and accurate descriptions. You can’t upload items that don’t have a proper category on the platform. The photos should show the item’s condition honestly, including any flaws or wear.
Vinted requires you to be truthful about sizing, brand, and condition. If you’re using crosslisting tools to post across multiple platforms, make sure your Vinted descriptions match their specific format requirements.
You’ll need to set reasonable prices and be responsive to buyer questions. The platform expects active communication between buyers and sellers throughout the transaction process.
Avoid Prohibited Items & Follow Catalog Rules
Vinted has strict catalog rules that are part of their terms. You can only sell allowed items and must follow their posting guidelines. These rules help keep the platform safe for everyone.
You can’t sell items that are unlawful, unethical, or don’t meet legal standards on Vinted. Items that don’t fit into a catalog category aren’t allowed on the platform.
The platform has strict rules about counterfeit goods, damaged items beyond reasonable wear, and anything that violates their community guidelines. You’ll risk getting banned if you repeatedly list prohibited items.
New items with tags are generally not allowed since Vinted focuses on second-hand goods. However, unworn items you personally owned are typically acceptable if they’re pre-owned by you.
Items that pose safety risks or violate local laws are completely forbidden. This includes recalled products, weapons, or anything considered hazardous materials.
Remember, these responsibilities protect both you and other users on the platform.
Account Behaviour
You’re responsible for keeping your account secure. Don’t share your login details or let others use your account. Be respectful when messaging other users and follow community guidelines.
Shipping and Communication
When you make a sale, you must ship items promptly and communicate clearly with buyers. If you’re using tools like SellerAider’s crosslisting app to manage multiple marketplaces, make sure you can fulfill orders quickly across all platforms.
Intellectual Property Respect
Don’t sell items that violate trademark or copyright laws. This includes counterfeit goods, unauthorized replicas, or items with stolen designs. Vinted takes intellectual property rights seriously and will remove listings that break these rules.
Buyer Information
When you’re buying on Vinted, you’ll need to agree to their terms and conditions before making any purchases.
Buyer Protection is Key
Vinted offers buyer protection, but it’s not a legal requirement. It’s a service they choose to provide. When you use their platform, you’re agreeing to let Vinted decide how disputes get handled.
Professional Sellers Have Different Rules
If you’re buying from a Pro Seller, you’ll see different terms at checkout. You’ll need to read and accept the Pro seller terms and conditions separately from the regular Vinted terms.
Understanding the Buying Process
The buying process on Vinted follows specific steps. You browse items, make purchases, and follow their payment system.
Shipping Terms Matter
Each shipping carrier has their own rules. When you select a carrier, you’re agreeing to their specific terms too. USPS has different shipping provider terms than other carriers.
What This Means for You
As a buyer, you’re protected under Vinted’s system, but they make the final calls on disputes. Read the terms carefully before your first purchase so you know what to expect.
Payment Process
There are no fees for uploading or selling items on Vinted, which means you’ll receive the full selling price once your sale closes successfully.
Your payment goes directly to your Vinted Wallet after the buyer confirms they’ve received the item. The platform holds the money during shipping to protect both parties in the transaction.
You can withdraw funds from your Vinted Wallet to your bank account or use the money to purchase other items on the platform. The buyer pays a separate service fee to Vinted, not you as the seller.
The payment timeline depends on shipping speed and buyer confirmation. Once everything’s confirmed, you’ll have immediate access to your earnings in the wallet system.
Dispute Resolution
When things go wrong with your Vinted transactions, you’ll need to know how the dispute process works. It’s pretty straightforward once you understand the steps.
Start with Direct Communication
Always try talking to the other party first. Most issues can be sorted out between buyers and sellers without involving Vinted support.
When Vinted Steps In
If you can’t reach an agreement, Vinted’s support will step in to help resolve disputes between buyers and sellers. They’ll look at both sides of the story before making a decision.
How the Process Works
- Report the issue through Vinted’s platform
- Provide evidence like photos and messages
- Wait for investigation – Vinted reviews everything
- Get a resolution based on their findings
Possible Outcomes
Vinted might ask for different solutions depending on your case:
- Full refund with item return
- Partial refund without return
- No refund if claim isn’t valid
Important Warning
Be careful when starting disputes through payment processors like PayPal. Vinted’s terms state they can suspend accounts for illegitimate dispute claims that violate their rules.
Getting Help
You can contact Vinted support through their Help Center if you need guidance. They encourage reaching out for help before escalating issues.
Termination Of Account
Vinted can terminate your account for several reasons. The platform has the right to suspend or end accounts when users break their rules.
Common reasons for account termination include:
- Posting prohibited items for sale
- Using inappropriate language toward other users
- Making transactions outside the platform
- Violating other Vinted policies
You might get locked out temporarily first. This gives you a chance to fix whatever went wrong.
If you want to delete your own account, you’ll need to finish a few things first. Complete all active orders and withdraw remaining funds to your bank account.
The deletion process is pretty straightforward:
- Go to your Profile icon
- Select Settings from the dropdown
- Choose Account settings
- Click Delete my account
- Confirm you’ve completed all transactions
Before you delete permanently, think about your selling strategy. If you’re managing multiple platforms, tools like SellerAider’s crosslisting app can help you maintain consistent inventory across marketplaces without the headaches.
Once deleted, you can’t get your account back. All your reviews, followers, and listing history disappear forever.
If you’re blocked and want to delete, the process gets trickier. You might need to contact Vinted support directly since you won’t have normal access to account settings.
Sell faster on Vinted with SellerAider
SellerAider makes selling on Vinted way easier. You don’t have to spend hours manually updating listings or refreshing items anymore.
First, you’ll need to visit the website sign up and grab the extension from the Chrome store. It only takes a minute to set up.
Once it’s installed, just go to the Vinted website or any other marketplace like you normally would. You’ll see a widget pop up in the lower right corner of your screen.
You can either log into your existing SellerAider account or create a new one right there. The setup is super quick and straightforward.
The cool thing is that the bot shows different features depending on which Vinted page you’re on. It adapts to help you with whatever you’re doing at the moment.
Here’s what you can expect:
- Automated listing management – No more manual updates
- Smart pricing tools – Price your items competitively
- Bulk editing options – Change multiple listings at once
- Performance tracking – See how your items are doing
The SellerAider tools for Vinted sellers work seamlessly with the platform. You won’t have to worry about violating any terms since it’s designed to work within Vinted’s guidelines.
If you run into any issues, their support team is pretty responsive. You can reach out through their help section when you need assistance.
Frequently Asked Questions
Many sellers run into similar questions about Vinted’s policies, customer support options, and how to handle common transaction issues. Understanding these key areas helps you navigate the platform more effectively and avoid potential problems.
What should sellers know about using Vinted?
You need to follow Vinted’s catalog rules when uploading items to your shop. These rules are part of the terms and conditions you agreed to when creating your account.
Only certain items are allowed on the platform. Make sure your listings comply with their guidelines to avoid having items removed.
You’ll also want to keep your contact information updated. This ensures you receive important notifications about your sales and any platform updates.
If you’re listing on multiple platforms, crosslisting apps can help you manage inventory across Vinted and other marketplaces automatically.
How can I reach Vinted customer service for assistance?
Vinted provides a Help Centre with answers to frequently asked questions from users. This is usually your first stop for getting help.
You can find contact information and support options through their official help pages. They typically respond through email or their platform messaging system.
Response times vary depending on the type of issue you’re experiencing. Payment and safety issues usually get priority handling.
Are there any precautions to take when buying on Vinted?
Always check seller ratings and reviews before making a purchase. Look at their selling history to gauge reliability.
Read item descriptions carefully and ask questions if something isn’t clear. Check photos for any damage or wear that might not be mentioned.
Use Vinted’s buyer protection features when available. These help protect your purchase if something goes wrong with the transaction.
Keep all communication within the platform. This creates a record if you need customer support help later.
Can you explain the recent updates to Vinted’s policies?
Updated Terms and Conditions took effect in September 2025. The company clarified some terms and updated policies for better transparency.
You need to accept these updated terms to continue using your Vinted account.
The updates focused on making policies clearer rather than major changes to how the platform works. Most day-to-day selling activities weren’t affected.
What are common challenges users face with Vinted?
Shipping issues are among the most frequent problems. You might not receive pick-up codes sent to your registered email if your contact details are outdated.
Payment delays can occur, especially during high-traffic periods. Understanding their payment processing timeline helps set proper expectations.
Item disputes between buyers and sellers happen occasionally. Knowing the platform’s resolution process helps you handle these situations better.
Communication problems can arise when messages don’t go through properly. Always double-check that your messages are sending correctly.
How do I resolve issues with a transaction on Vinted?
Start by communicating directly with the other party through Vinted’s messaging system. Many issues can be resolved this way without involving customer support.
If direct communication doesn’t work, contact Vinted’s customer support team. Provide all relevant details about the transaction and what went wrong.
For refund situations, you’ll receive money back through the same payment method you originally used. Processing times depend on your payment provider.
Document everything related to the problem. Screenshots of conversations and photos of items help support representatives understand your situation better.