At SellerAider, accessible from https://selleraider.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SellerAider and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for:
- Visitors to our website with regards to the information that they shared and/or collected in SellerAider.
- Users of products/services provided by SellerAider
This policy is not applicable to any information collected offline or via channels other than stated. Our Privacy Policy was created with the help of the Privacy Policy Generator.
Consent
By using our website/service(s), you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Profile Information
If you register for one of our services, we collect information upon registration such as your username and email in order to create your user profile. You may be required to create a password in order to access your user profile, this is stored securely in our database.
Contact Information
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Payment Information
We may collect information relating to your payment instrument(s) such as the number of your payment instrument(s) and the expiration date of your payment instrument(s) (SellerAider does not store payment information, SellerAider uses a third party payment service provider for processing of payments)
Additional Account Information
We may collect the following depending on the product you use:
- Marketplace data
- Listing related information for use on
- Correspondence Information (surveys, emails/chat with our support team)
- User preferences (settings)
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
SellerAider follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website/service, SellerAider uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Third Party Privacy Policies
SellerAider’s Privacy Policy does not apply to other third-party services or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-parties for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
How we protect your data
We use secure firebase services to house your data, it is encrypted in travel and at rest. The Firebase services we use are all ISO and SOC compliant.
All communications within the apps and site are made using SSL encryption to protect your data.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hey@selleraider.com.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access โ You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification โ You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure โ You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing โ You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing โ You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability โ You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at hey@selleraider.com.
Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SellerAider does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.